1. Data Collection and Processing
We collect and process the following personal data to provide a secure and efficient service:
1.1. Identity Information
- Full name
- Date of birth
- National ID or passport number
- Residential address and country
- Tax identification number (if applicable)
1.2. Contact Information
- Email address (primary communication channel)
- Phone number (for SMS verification)
- Residential address
- Alternative contact details, if any
1.3. Financial Data
- Bank account details
- Cryptocurrency wallet addresses
- Transaction history and balance information
- Bot usage data and performance metrics
- Investment preferences and risk profile
1.4. Technical Data
- IP address and location information
- Device information (operating system, browser type)
- Session information and log records
- Platform usage statistics
- Bot interaction data
2. Purposes of Data Processing
We process collected data for the following purposes:
2.1. Legal Obligations
- Compliance with financial regulations
- Anti-Money Laundering (AML) checks
- Know Your Customer (KYC) processes
- Fulfillment of tax obligations
- Legal reporting requirements
2.2. Platform Security
- Account security and verification processes
- Detection and prevention of suspicious transactions
- Fraud prevention and misuse prevention
- Two-factor authentication (2FA)
- Security breach detection and prevention
2.3. Service Quality
- Improvement of platform features and user experience
- Customer support and service optimization
- Analysis of user feedback and behavior
- Personalization of user experience
- Performance monitoring and enhancement
3. Data Security Measures
We implement the following security measures to protect your data:
3.1. Technical Security
- SSL encryption for all data transmissions
- Secure storage of identity documents
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems
- Data backup and recovery procedures
3.2. Physical Security
- Secure data center facilities
- Biometric access controls
- 24/7 security camera systems
- Fire and natural disaster prevention systems
3.3. Administrative Security
- Employee confidentiality agreements
- Regular security training sessions
- Access authorization protocols
- Data classification policies
4. Data Retention and Disposal
4.1. Retention Periods
- Active account data: As long as the account is active
- Transaction records: 10 years (legal requirement)
- KYC documents: 8 years after account closure
- Communication records: 5 years
- Log records: 2 years
4.2. Disposal Policy
Data is disposed of using the following methods after the retention period:
- Irreversible deletion of digital data
- Secure destruction of physical documents
- Removal from backup systems
5. User Rights
Under the Personal Data Protection Law No. 6698, you have the following rights:
5.1. Fundamental Rights
- To learn whether your personal data is processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is used in accordance with its purpose
- To know the third parties to whom personal data is transferred domestically or abroad
5.2. Correction and Deletion Rights
- To request correction of incomplete or incorrect data
- To request deletion or destruction of personal data
- To request notification of correction or deletion to third parties to whom data has been transferred
6. Communication and Application
For any questions, complaints, or applications regarding your personal data:
- Email: privacy@platform.com
- Phone: +90 xxx xxx xx xx
- Address: [Platform Address]
Last updated: [Date]