Privacy Policy

1. Data Collection and Processing

We collect and process the following personal data to provide a secure and efficient service:

1.1. Identity Information

  • Full name
  • Date of birth
  • National ID or passport number
  • Residential address and country
  • Tax identification number (if applicable)

1.2. Contact Information

  • Email address (primary communication channel)
  • Phone number (for SMS verification)
  • Residential address
  • Alternative contact details, if any

1.3. Financial Data

  • Bank account details
  • Cryptocurrency wallet addresses
  • Transaction history and balance information
  • Bot usage data and performance metrics
  • Investment preferences and risk profile

1.4. Technical Data

  • IP address and location information
  • Device information (operating system, browser type)
  • Session information and log records
  • Platform usage statistics
  • Bot interaction data

2. Purposes of Data Processing

We process collected data for the following purposes:

2.1. Legal Obligations

  • Compliance with financial regulations
  • Anti-Money Laundering (AML) checks
  • Know Your Customer (KYC) processes
  • Fulfillment of tax obligations
  • Legal reporting requirements

2.2. Platform Security

  • Account security and verification processes
  • Detection and prevention of suspicious transactions
  • Fraud prevention and misuse prevention
  • Two-factor authentication (2FA)
  • Security breach detection and prevention

2.3. Service Quality

  • Improvement of platform features and user experience
  • Customer support and service optimization
  • Analysis of user feedback and behavior
  • Personalization of user experience
  • Performance monitoring and enhancement

3. Data Security Measures

We implement the following security measures to protect your data:

3.1. Technical Security

  • SSL encryption for all data transmissions
  • Secure storage of identity documents
  • Regular security audits and vulnerability assessments
  • Firewalls and intrusion detection systems
  • Data backup and recovery procedures

3.2. Physical Security

  • Secure data center facilities
  • Biometric access controls
  • 24/7 security camera systems
  • Fire and natural disaster prevention systems

3.3. Administrative Security

  • Employee confidentiality agreements
  • Regular security training sessions
  • Access authorization protocols
  • Data classification policies

4. Data Retention and Disposal

4.1. Retention Periods

  • Active account data: As long as the account is active
  • Transaction records: 10 years (legal requirement)
  • KYC documents: 8 years after account closure
  • Communication records: 5 years
  • Log records: 2 years

4.2. Disposal Policy

Data is disposed of using the following methods after the retention period:

  • Irreversible deletion of digital data
  • Secure destruction of physical documents
  • Removal from backup systems

5. User Rights

Under the Personal Data Protection Law No. 6698, you have the following rights:

5.1. Fundamental Rights

  • To learn whether your personal data is processed
  • To request information if your personal data has been processed
  • To learn the purpose of processing and whether it is used in accordance with its purpose
  • To know the third parties to whom personal data is transferred domestically or abroad

5.2. Correction and Deletion Rights

  • To request correction of incomplete or incorrect data
  • To request deletion or destruction of personal data
  • To request notification of correction or deletion to third parties to whom data has been transferred

6. Communication and Application

For any questions, complaints, or applications regarding your personal data:

  • Email: privacy@platform.com
  • Phone: +90 xxx xxx xx xx
  • Address: [Platform Address]

Last updated: [Date]